We are continually improving our online services to better meet the needs of all individuals. Providing a barrier-free environment on our website which is accessible to all users is important to us. To this end, we have updated and tested this website and its elements to be compliant with the Web Content Accessibility Guidelines (WCAG) 2.0 as accepted and published by the World Wide Web Consortium (W3C).
This website has been designed to be viewable and navigable by non-graphical text-only browsers. The coding implemented in the site and its elements are compliant with W3C standards for CSS and HTML. All current web browsers should be capable of displaying the site correctly and our developers strive to use code that will also support future browser requirements as the web continues to evolve.
In certain situations, due usually to changes to technology, changes to standards, practical limitations or third-party code, complete accessibility, usability and compatibility may not be immediately available. To address such potential situations and provide a better user experience, this website is periodically audited for compatibility issues and compliance with current standards and guidelines.
When issues are reported and remain outstanding, they will be documented in a changelog for visitors to review. This changelog will include a brief description of the issue, the date it was reported as well as an anticipated resolution timeframe. Minor deficiencies that do not impact navigation or site use but cannot be immediately resolved will be included as a courtesy to users. Issues that have been resolved will be removed from the changelog.
If you discover a usability issue on this website, please use the form below to report it. We will investigate the issue, explore solutions and if necessary, add it to the changelog. You may also report issues by sending an email to sitefeedback@nuvew.com. Please limit your email to issues related to website usability.
CURRENT CHANGELOG:
No outstanding issues as of 10/2019
"This place is wonderful. The person upfront is extremely warm and very helpful. They really work with you to find the best fit. The doctor did a great job. I appreciated the high tech instruments that weren't at"
Emma
"The staff is so helpful and good at what they do. I have been back a few times because I damaged my glasses and they have fixed me up. Super friendly and knowledgable."
Joel
"The office is clean and everyone who works here is super nice and friendly. (It seems that the closer you get to Trumansburg, the classier people become.) Not only does TrumansburgOpt take my insurance but they helped me"
Anonymous
"Fast, friendly, convenient!"
Kimberly
"I had a wonderful experience with Dr. Goodman. She was very thorough; kind and I was very impressed with her. She went as far as letting me try a new type of contacts before billing my insurance. She"
Brooke
"Trumansburg Optical and Dr. Neil is what small business is all about in a small town. Personal friendly service with a person who really cares about you, asking all the questions that other doctors could care less about."
Chris
"Last week my two-year-old and four-year-old had a tug-of-war with my glasses - it was a spectacle (sorry!) that left my frames certainly worse for the wear, if not totally unwearable. Within a week Neil and company had"
Luke
"Dr. Henninger was professional, courteous, and efficient. In my experience, Trumansburg Optical has the expertise and equipment needed to get things right the first time, which can't be said of all the area's other practices. I highly recommend"
Andrew
"Dr. Henninger is easygoing and was a pleasure to deal with. In and out easily, no issues at all. Would definitely come back next time I needed glasses or an eye exam."
Al I
"Wonderful, helpful and friendly staff and the Doctor is a nice guy too!! They have a lot of top end equipment for such a small local optician."
Bob M
"They have a lot of top end equipment for such a small local opticians."
Robert
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